Kinda like Gas, pay more, get less!! Adobe raises cost of Creative Suite tech support from $249.00, to $1600.00

So today we bring up the topic of tech support. Many of us, who know the Adobe Creative Suite like the back of our mouse, may not think about support that much. The fact is however that Adobe support gives customers (especially ones who are in the learning stages) a lifeline to help them avoid countless hours of stress attempting to figure out small little nuances of the program they are working in. A quick call to Adobe support and problems like this can often be solved in minutes.

A year and a half ago some buyers would choose adobe over Macromedia because to put it simple Macromedia robbed us blind for support, and Adobe offered a year of support for the entire creative suite for around $250.00. Sure it was an expense, but well worth it if you often found yourself stumped when trying to solve a problem. I myself made good use of support when I was learning Go Live, and though it should not be described as perfect, it was a good overall experience, and a valuable resource. I even knew some support reps by name.

Today the scene has changed, and we find that there is no longer Macromedia. It seems that it makes things easier for Adobe now that there is a lack of competition. Virtually none to be exact. So in a gesture of “growth” Adobe has decided to take up where Macromedia left off. For the new Adobe, the wave of the future is to… ROB YOU BLIND FOR SUPPORT.